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Supplier contacted with a need to ensure a significant cost increase was delivered across the trade. Team were mixed experience and covered retail, wholesale and food service. Varied levels of negotiation training.
Supplier received twelve week’s notice for full de-list, £18m of turnover & over 50% of site production volume. Products were innovative, award winning & exclusive to the Retailer.
Client wanted their procurement team to have negotiation training to equip colleagues with the skills to build & maintain strong relationships with Suppliers & partners.
We were contacted by a client in January 2019 who had been given notice that their whole business was being de-listed and moved to a competitor. They had been given four months’ notice that the business would be lost after supplying a Retailer for over 10 years.